Atlassian Thursday unveiled a slew of new features for Jira Service Management—its IT service management (ITSM) offering—providing support and development teams with new automation capabilities, virtual agent technology and on-the-go incident response.   Speaking ahead…

Cloud services and hosting provider Rackspace Technology acknowledged Tuesday that a recent incident that took most of its Hosted Exchange email server business offline was the product of a ransomware attack. The company shut the…

Apple’s growing status in enterprise IT expands just a little more with news that cross-platform device management company JumpCloud,now offers its service via Amazon’s AWS marketplace. Identity, platform agnosticism, and the future of IT While…

While we must wait and see what the tangible enterprise benefits of Apple’s next big product introduction will be, the company has given up on Reality when it comes to the name of the operating…

Amazon plans to lay off as many as 20,000 employees across the company in the coming months, including  distribution center workers, technology staff and corporate executives—about twice as many as previously reported—as the retail and…

As digital technologies have transformed the way people create, move, and store their data over the decades, managing the multitude of physical documents and digital data produced by a company has remained an ongoing challenge…

Four years after IBM and Maersk first unveiled TradeLens, the companies have announced they will be withdrawing TradeLens offerings and will discontinue the blockchain-based supply chain platform. The platform will go offline by the end of…

Thanks to the Twitter CEO Elon Musk, Apple faces renewed criticism over its App Store fees and whether its insistence on content moderation somehow suppresses free speech. Neither is quite true. App Store fees: A…