Salesforce deepens integration between Slack, Sales Cloud

Salesforce is offering new Slack and Sales Cloud integration capabilities, designed to help sales teams drive productivity and efficiency while providing cost savings. The new offerings, announced at the Salesforce World Tour NYC event on…




Atlassian targets ITSM with new additions to Jira Service Management

Atlassian Thursday unveiled a slew of new features for Jira Service Management—its IT service management (ITSM) offering—providing support and development teams with new automation capabilities, virtual agent technology and on-the-go incident response.   Speaking ahead…